ALERT SECURITY AND ARMED RESPONSE SERVICES PTY (LTD) has a
number of response vehicles on permanent patrol 24 hours a day, 365 days per
year, manned by efficient, highly trained response officers. All ASARS
are registered with PSIRA and undergo a strict selection process before being
employed by ASARS.
Every vehicle is in radio contact with its local monitoring
or control centre, receiving and sending critical information pertaining to
alarm activations and incidents.
Armed Response provides a passive and active deterrent to burglars and
other threats to your family, your residence and your business.
Upon receipt of an activation by our Monitoring Centre, the
Monitoring Centre will telephonically contact the point of activation in order
Establish the authenticity of the activation (to prevent
irresponsible users of the system from abusing manpower whilst other genuine
incidents take place),
Identify the nature of the threat e.g. medical, fire,
Prepare the Armed Response Patrol
officer or other emergency services for the threat by forewarning them. Upon
arrival at your premises the Armed Response officer will take what action he
deems necessary and call for assistance, if this is required.
PLEASE DO NOT TEST ARMED RESPONSE BY
PRESSING THE PANIC BUTTON! YOU MAY COST SOMEBODY THEIR LIFE!
SMS Alert Service
ALERT SECURITY AND ARMED RESPONSE SERVISE PTY (LTD) prioritizes
alarm traffic to ensure that operators are able to focus more attention on life
threatening and asset threatening traffic. As a consequence lower priority
traffic such as power failures, low batteries and communication tests not
received from a panel can have a delayed in action time during peak operating
periods. Power failures and associated low battery alarms are a constant
problem across the country and to date we have responded to such non-emergency
alarms by telephoning the client and, where enabled, via SMS as well.
To allow ASARS operators to focus their attention on
potential threats to our client’s life and property ASARS is implementing an
It works like this:
Our Control Room will automatically be alerted that there is
a low priority signal, i.e. power failure, low battery or communications test
failure by your alarm system.
The low priority alarm will report to our monitoring
software, and where the SMS facility is enabled, an SMS will immediately be
sent to the client to advise them.
The SMS system will await confirmation of delivery from your
cellular service provider. Once confirmation is received the signal is
automatically logged into the client history. This will forgo the need for an
operator to phone the client to advise of the signal as ASARS will consider the
If confirmation is not received, your details will
automatically be displayed on the monitoring system and a ASARS operator will
phone you directly.
ASARS Control Rooms currently deal with a large amount of signals
every month. Overactive responses and false alarms cause potentially dangerous
delays preventing Response Officers attending to emergency situations.
To enable this system to assist you we need your cell phone
number. You can email us on firstname.lastname@example.org